We offer $9.99 flat rate shipping which typically takes 3-5 business days to arrive in the US. We also offer priority flat rate shipping at $24.99 which arrives in 1-3 business days in the US. We offer free shipping on orders over $75 to the United States.

We offer free shipping to the United States on orders over $75.

Processing times are typically 3-5 business days but can take longer if it's the holiday season or we're running a sale and seeing an influx of orders. Orders ship out on all weekdays.

We use USPS.

We currently offer international shipping to Canada only.

Yes. You will receive an email when we have packaged and created a shipping label for your order, in that email you will receive the tracking number.

Please reach out to us at hello@chaparraltheory.com if your order is damaged in transit and we can file a claim for you. If your order is slow to arrive or seems to be lost in the mail (tracking isn't updating) please email us and we will be able to file a claim. Keep in mind with slow to arrive or missing packages we need to wait 20 days to file a claim per USPS.

Yes! Priority mail arrives in 1-3 business days rather than the usual 3-5. You'll see an option to select this at checkout. It'd a flat rate of $24.99

Please email us at hello@chaparraltheory.com ASAP after placing your order so we can change it. We are not responsible for items delivered to the wrong input address

Yes.

All of our products are handmade in-house, and because of the nature of small-batch production, we do not accept returns or offer refunds.

If your order arrives damaged, incorrect, or if you have any concerns, please reach out to us at hello@chaparraltheory.com and we’ll be happy to help.